![]() ![]() Sometimes what you want simply isn’t available at the supermarket, and it can be hard to choose a replacement on the phone.You’ll get refunded, but it can still be a hassle if it was the last ingredient in your grand recipe. About 25% of the time they will bring a wrong item, in my experience. Therefore, unless you shop exclusively at the Shipt stores, you’ll still have to shop in person every so often. No Winn-Dixie, Costco, Walmart, or Aldi). Limited store selection (here in Miami, Shipt only delivers from Publix and ABC Fine Wine & Spirits, at least in my part of Miami.Prices are higher than in-store (the markup seems to be a bit over 10%).Feedback system (you rate and tip your shoppers, which seems to reward good ones and weed out bad ones).If you say something was wrong, Shipt will refund you the money pretty much every time, no questions asked. Great price ($8.25 per month if you pay it annually).However, it has its “tricks”, as well as its pros and cons. My wife and I have used Shipt dozens of times in Miami, and are happy annual members. My Experience With the Shipt Grocery Delivery Service If they got something wrong, you mark it on your list on the website or app, and you will usually get a refund (but still keep whatever was delivered). Rate ItĪfter your Shipt grocery delivery, you check that you got the right stuff, and give your shopper a rating (1-5 stars), as well as a tip of your choice. Once the shopper is done, they’ll let you know they’re on the way to your house, and will soon show up and deliver your groceries. However, if something is unavailable or the shopper has questions, they will call or text you, from the store, to get instructions. If they have everything you wanted, the next communication will usually be to tell you that they are on the way to your home. ![]() You will usually get a call or text (depending on your preferences), letting you know that the shopper is at the store. Have it ShoppedĪ few hours before your delivery, someone from Shipt will go to the store for you and shop your order. So, you choose everything you want, write in any special requests, choose a delivery time (same day or next day), and check out. ![]() If you do not see something you want, you can write it in as a special request. You can search for whatever you want, and put it in your virtual shopping cart. When you order, you see the supermarket’s inventory, including items on sale. Place Your Order on the Website or Grocery Delivery App You have the option of tipping, which generally adds up to $5 per supermarket delivery. So, if you get the yearly membership, that is $8.25 per month. I believe this membership fee includes unlimited deliveries, so long as you meet the order minimum ($35 in my area). They told me over the phone that, if you become a yearly member and then cancel, you get a prorated refund of the yearly fee. You first become a member, paying either $99 per year or $14 per month. Who Are Its Competitors?Īt least in my area, you can also get groceries delivered by using Amazon Prime Now or Instacart. They can deliver as soon as the same day (up to 11:00 PM here in Miami), with about 4 hours’ notice. It’s a service available via an app or website whereby they will send someone to local supermarkets and liquor stores to shop for you. What Is the Shipt Grocery Delivery Service? Here’s my take on it, after about a year of use. In this Internet age, however, several services have sprung up where someone will actually go to the store and shop for you, delivering your groceries to your door. Some people consider going to the supermarket to be part of the drudgery of everyday life. ![]()
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